Privacy Policy - Scribio

Introduction

At Scribio, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our transcription services.

Information We Collect

Personal Data

When you create an account, we collect information such as your name, email address, and billing information if you subscribe to our premium services.

Audio Files and Transcriptions

We collect and store the audio files you upload for transcription and the resulting transcribed text. These files are associated with your user account.

Usage Information

We collect information about how you use our service, including the length and number of transcriptions, features used, and interaction with our platform.

How We Use Your Information

To provide, maintain, and improve our transcription services
To process payments and manage your subscription
To send you important service notifications and updates
To respond to your inquiries and provide customer support
To monitor and analyze usage patterns and trends
To protect against unauthorized access and potential abuse of our platform

Data Storage and Security

We implement appropriate technical and organizational measures to protect the data we collect and maintain. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your audio files and transcriptions are stored securely and are only accessible to you through your account. We do not share or sell your audio content or transcriptions to third parties for marketing purposes.

Data Retention

We retain your personal information, audio files, and transcriptions for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information and content within 30 days, unless we are legally required to retain it for a longer period.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we have about you
The right to rectify inaccurate personal information
The right to delete your personal information
The right to restrict or object to the processing of your personal information
The right to data portability

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at privacy@scribio.cc or through our contact page.